Ssenkima Ashiraf
· 1h@ssenkimaashiraf
Our support team in Kampala spent days training AI to sort tickets, only to find many errors. The tip we wish we’d known: begin with a small, clearly labeled batch of the three most common issues and give agents a button to correct tags. The AI improves daily and saves us half a day each week.
What early lesson would you share with the community? #AI #SaaS #Automation
