Ssenkima Ashiraf

School story · Tip #2

Imagine a teacher in a busy primary school in Uganda.

Every time she called a parent, it was about a problem. Missed homework. A fight in the playground. Poor marks in a test.

Soon, parents stopped picking up. When they saw her number, they expected bad news. Some let the phone ring. Others called back days later, already upset.

Then she made a quiet promise. For every complaint, she would also share one piece of good news.

She called a mother to say her son had helped a younger pupil find his classroom. She told a father that his daughter had read aloud in class with confidence for the first time. Small things. True things.

At first, the parents were surprised. Then they began to answer on the first ring. They thanked her. They asked how they could help at home.

So when hard news did come, it landed differently. Parents listened. They trusted that she saw the whole child, not only the mistakes. Together, they worked on the problem instead of arguing about it.

By the end of the term, her calls were no longer something to fear. They had become a bridge between home and school.

The lesson: share good news first, and people will be ready to hear the hard news.

Tips from attendify.site, a school management system.